How to Pay Parking in Dubai Mall

 

If you've ever visited Dubai Mall, you know it's a shopper's paradise. But with great shopping comes great responsibility – namely, figuring out how to pay for parking. Don't worry, though. I've been there, done that, and I'm here to share everything I've learned about navigating Dubai Mall's parking system.

In this guide, we'll dive deep into all the payment options available, from mobile apps to SMS services. We'll also cover tips to avoid those pesky parking fines and help you breeze through the parking process like a pro. So, buckle up (pun intended), and let's get started!

1. Overview of the Parking System at Dubai Mall

Before we dive into the nitty-gritty of payment methods, let's get a bird's eye view of how parking works at Dubai Mall.

The Basics

Dubai Mall's parking system is regulated by the Dubai Roads and Transport Authority (RTA). It's part of the larger Dubai parking ecosystem, which is divided into different zones. Each zone has its own parking rates and regulations.

Dubai Parking Zones

Dubai Mall falls under a specific parking zone, which affects the rates and payment methods you'll use. It's crucial to know your zone when paying for parking, especially if you're using mobile payment options.

Parking Entrances

Dubai Mall has multiple parking entrances, each leading to different sections of the mall. Your choice of entrance can impact your parking experience, especially during peak hours. For example, the Fashion Avenue entrance might be busier during sale seasons, while the Zabeel entrance could be a better bet for quick access.

Pro tip: I've found that the Cinema Parking entrance is often less crowded, even during peak hours. It's my go-to when I'm in a hurry!

2. Types of Parking Zones at Dubai Mall

Dubai Mall isn't just one big parking lot – it's divided into several zones, each with its own rates and features. Let's break it down:

Standard Parking

This is your basic parking option, available throughout the mall. Rates typically start from AED 20 for the first hour, with a maximum daily rate of AED 100.

Valet Parking

For those days when you're feeling fancy (or just running late), valet parking is available at key entrances. It'll cost you more, starting from AED 65, but it's a time-saver.

Zabeel Parking

This newer addition to Dubai Mall offers a whopping 3,000 parking spaces. It's connected to the mall via a 200-meter air-conditioned bridge, making it a great option during the sweltering summer months.

Free Parking Times

Yes, you read that right – free parking! Dubai Mall offers free parking during certain times:

• First hour of parking is free
• After midnight until 10 AM
• During special promotions or events

Smart Parking System

Dubai Mall has implemented a Smart Parking System, which includes:

• Digital displays showing available spaces
• NFC payment options for contactless transactions
• Integration with mobile payment apps

Parking During Peak Times

During busy periods like Dubai Shopping Festival or Eid, parking can be a challenge. Here are some tips:

• Arrive early or late in the day
• Use less popular entrances
• Consider public transportation options

3. Mobile Payment Methods for Parking in Dubai Mall

Welcome to the 21st century, where you can pay for parking without ever touching a ticket machine. Here's a rundown of your mobile payment options:

RTA Smart App

This is the official app of the Dubai Roads and Transport Authority. It's a one-stop-shop for all your parking needs.

Key features:

• Real-time parking availability
• Payment for parking sessions
• Renewal of parking sessions
• Integration with other RTA services

mParking Dubai

This SMS-based system is perfect if you're low on data or prefer texting.

How it works:

1. Send an SMS with your car details and parking duration
2. Receive a confirmation SMS
3. Get a reminder before your parking expires

Nol Card

The Nol card isn't just for public transport – you can use it for parking too!

Benefits:

• Convenient tap-and-go payment
• Can be recharged via app or at kiosks
• Usable for other transport services in Dubai

Prepaid Parking Passes

For frequent visitors, prepaid passes can save time and money.

Options:

• Monthly passes
• Quarterly passes
• Annual passes

Parking Validation

Many stores and restaurants offer parking validation, which can give you discounted or free parking.

How to use:

1. Make a purchase at participating outlets
2. Get your parking ticket validated at the store
3. Use the validated ticket when exiting the parking

Pro tip: I always check for parking validation offers before shopping. It's saved me a bundle over the years!

4. Using mParking SMS Service at Dubai Mall

The mParking SMS service is a lifesaver when you're in a rush or your phone's running low on battery. Here's how to use it like a pro:

Step-by-Step Guide

1. Compose a new SMS
2. Type the zone code (for Dubai Mall, it's usually 350)
3. Add a space, then type your plate number
4. Add another space, then type the duration in hours
5. Send to 7275

For example: "350 A12345 4" would park a car with plate number A12345 for 4 hours in Dubai Mall.

RTA Parking SMS Format

The format is crucial. Get it wrong, and you might end up with a fine. Here's the breakdown:

[Zone Code] [Plate Number] [Duration]

Remember:

• No punctuation marks
• Use spaces between each element
• Duration is in hours (1, 2, 3, etc.)

Integration with Salik

If you're using Salik (Dubai's toll road system) to reach Dubai Mall, you're in luck. The mParking system is integrated with Salik, making your journey smoother.

Benefits:

• Seamless transition from toll roads to parking
• Option to link your Salik account for easier payments

Avoiding Fines

To make sure your parking session is active and avoid fines:

• Double-check your SMS before sending
• Wait for the confirmation SMS
• Set an alarm for when your parking is about to expire
• Send a new SMS to extend your parking if needed

Pro tip: I always set two alarms – one for 15 minutes before expiry, and another for 5 minutes before. It's saved me from many close calls!

5. Payment via RTA Smart App

The RTA Smart App is my personal favorite for paying for parking at Dubai Mall. It's user-friendly, feature-packed, and saves a ton of time. Here's how to make the most of it:

Downloading and Setup

1. Download the RTA Dubai app from your app store
2. Register with your email or phone number
3. Add your vehicle details
4. Link a payment method (credit card or e-wallet)

Paying for Parking

1. Open the app and select 'Parking'
2. Choose 'Pay for Parking'
3. Enter the zone code (350 for Dubai Mall)
4. Select your vehicle
5. Choose the duration
6. Confirm and pay

Real-time Parking Availability

One of the coolest features of the app is its real-time parking availability function:

• Shows available spaces in different sections of Dubai Mall
• Updates in real-time
• Helps you plan your parking strategy before arriving

Checking Parking Rates

The app also lets you check parking rates for different zones:

1. Go to 'Parking' in the app
2. Select 'Parking Tariffs'
3. Choose the zone you're interested in
4. View hourly, daily, and special rates

Finding the Best Route

The app integrates with Dubai's traffic system to help you find the best route:

1. Enter your destination (Dubai Mall)
2. Choose your preferred parking entrance
3. Follow the suggested route for the least traffic

Pro tip: I always check the app before leaving home. It's helped me avoid traffic jams and find parking spots quickly, even during peak hours!

6. Using Nol Card for Parking in Dubai Mall

The Nol card is a versatile tool in Dubai, and yes, you can use it for parking at Dubai Mall too! Here's how:

Steps to Use Nol Card for Parking

1. Enter the parking area
2. Note your entry time
3. When leaving, go to a parking payment machine
4. Select 'Pay by Nol'
5. Tap your Nol card on the reader
6. The parking fee will be deducted automatically

Recharging Your Nol Card

To ensure you always have enough balance:

1. Use the RTA Dubai app to check your balance
2. Recharge via the app, at metro stations, or at select retailers
3. Set up auto-recharge to never run out of balance

Other Uses of Nol Card

Your Nol card isn't just for parking:

• Use it on Dubai Metro, buses, and water taxis
• Pay for RTA services
• Shop at select retailers

Accessible Parking Options

For those with special needs:

• Dedicated parking spaces near entrances
• Use your Nol card with disability benefits for discounted rates
• Special assistance available upon request

Pro tip: I keep my Nol card in a phone case with a clear window. It makes tapping in and out of parking super quick and easy!

7. Step-by-Step Guide to Registering for Mobile Parking Systems

Before you can start using mobile parking systems, you need to register. Here's how to do it for the main systems:

Registering for mParking

1. Send an SMS with 'REG' to 7275
2. You'll receive a PIN
3. Reply with your vehicle details: [PIN] [Plate Category] [Plate Code] [Plate Number]
4. Wait for confirmation SMS

Registering via RTA Smart App

1. Download the RTA Dubai app
2. Open the app and select 'Register'
3. Enter your personal details
4. Verify your email or phone number
5. Add your vehicle details
6. Link a payment method

Saving Parking Zone Information

To save time in future:

1. In the RTA app, go to 'Favorites'
2. Select 'Add Favorite Parking Zone'
3. Enter the zone code (350 for Dubai Mall)
4. Give it a name (e.g., "Dubai Mall Parking")

Best Practices for Finding Parking

1. Check real-time availability before leaving home
2. Have multiple payment options ready (app, SMS, Nol card)
3. Save your favorite zones for quick access
4. Set reminders for when your parking is about to expire

Pro tip: I have all my family's vehicles registered on my RTA app. It makes it super easy to pay for parking no matter which car we're using!

8. How to Use SMS for Parking at Dubai Mall

Sometimes, the old-school SMS method is the most reliable. Here's a detailed guide on how to use it effectively:

Sending the Correct SMS

1. Open your SMS app
2. Compose a new message
3. Type: 350 [space] [Your Plate Number] [space] [Duration in hours]
4. Send to 7275

For example: "350 S12345 3" parks a car with plate S12345 for 3 hours.

Confirming Your Parking Session

After sending the SMS:

1. Wait for a confirmation SMS (usually within a minute)
2. Check that all details are correct (plate number, duration, cost)
3. If any information is wrong, send 'C' to 7275 to cancel and try again

Understanding Parking Zone Codes

While 350 is the general code for Dubai Mall, there might be specific codes for different sections:

• 350: General Dubai Mall parking
• 351: Fashion Avenue parking
• 352: Cinema parking

Always check the signage in your parking area for the correct code.

Lost Parking Ticket?

If you've lost your physical parking ticket:

1. Go to the nearest parking payment machine
2. Select 'Lost Ticket'
3. Enter your plate number
4. Pay the calculated fee (usually the maximum daily rate)

Pro tip: I always take a screenshot of my parking confirmation SMS. It's come in handy more than once when dealing with parking attendants!

9. Tips for Using Mobile Parking Systems in Dubai Mall

Now that you know the basics, here are some pro tips to make your parking experience even smoother:

Avoiding Parking Fines

1. Set multiple alarms before your parking expires
2. Use the 'Extend Parking' feature in the RTA app
3. Keep some credit on your phone for emergency SMS parking
4. Always wait for confirmation before leaving your car

Getting Parking Zone Information

1. Look for zone signs near parking entrances
2. Use the RTA app to search for nearby zones
3. Save frequently used zones in your app favorites
4. When in doubt, ask a parking attendant

Checking Available Parking in Real-time

1. Use the RTA app's 'Find Parking' feature
2. Check Dubai Mall's official app for parking updates
3. Follow Dubai Mall's social media for parking alerts during events
4. Consider using Waze or Google Maps for real-time parking info

Parking Validation

1. Ask about parking validation when making purchases
2. Keep all receipts until you've exited the parking
3. Some restaurants offer free valet parking with dinner reservations
4. During sales, look out for special parking promotions

Pro tip: I always keep a small notepad in my car to jot down my parking details. It's a lifesaver if my phone dies or I lose signal!

10. Avoiding Parking Fines at Dubai Mall

Nobody likes parking fines. Here's how to steer clear of them:

Common Mistakes to Avoid

1. Forgetting to pay for parking
2. Letting your parking session expire
3. Parking in reserved or no-parking zones
4. Not displaying a valid disabled parking permit when using accessible spaces

How to Appeal a Parking Fine

If you do get a fine:

1. Don't panic! You have 30 days to appeal
2. Gather all relevant evidence (payment receipts, photos)
3. Visit the RTA website or app to submit an appeal
4. Provide a clear explanation of why you believe the fine is incorrect
5. Wait for the decision (usually within 30 days)

Ensuring Your Parking SMS is Confirmed

1. Always wait for the confirmation SMS
2. If you don't receive it within 2 minutes, try again
3. Save the confirmation SMS until you leave the parking

Monitoring Your Parking Session

1. Set alarms on your phone
2. Use the RTA app to check your active parking sessions
3. Enable push notifications for parking reminders
4. Consider buying a longer session if you're unsure about duration

Pro tip: I once got a fine due to a glitch in the SMS system. I appealed with screenshots of my sent messages and the fine was waived. Always keep evidence of your parking payments!

11. Alternatives to Mobile Payment for Parking in Dubai Mall

While mobile payments are convenient, it's good to know your other options:

Using Nol Card

1. Tap your Nol card at the entry barrier
2. Park your car
3. Before leaving, go to a payment machine
4. Tap your card again to pay

Payment via Kiosks

1. Note your parking zone and car details
2. Find a parking payment kiosk (they're scattered throughout the mall)
3. Enter your details and desired parking duration
4. Pay with cash or card
5. Keep the receipt until you exit

Salik System Integration

While Salik is primarily for road tolls, it's integrated with Dubai's parking systems:

1. Link your Salik account to your RTA parking account
2. Use your Salik balance for parking payments
3. Enjoy seamless transitions between toll roads and parking

EV Charging and Parking

For electric vehicle owners, Dubai Mall offers a unique parking experience:

1. Look for dedicated EV parking spots with charging stations
2. Use your RTA app or Nol card to pay for both parking and charging
3. Tesla owners can use the Supercharger station located in the mall
4. Non-Tesla EVs can use the universal charging stations

Pro tip: I always check the EV charging app before heading to the mall to ensure there are available charging spots. It's saved me from the frustration of circling around looking for a place to charge!

12. Dubai Parking Charges and Fines

Understanding the costs associated with parking at Dubai Mall can help you budget your shopping trip better. Let's break it down:

Standard Parking Fees

• First hour: AED 20
• Each additional hour: AED 10
• Maximum daily rate: AED 100

Valet Parking Fees

• Standard valet: AED 65
• VIP valet (at select entrances): AED 100

Long-term Parking Rates

• Weekly pass: AED 525
• Monthly pass: AED 1,800

Fines for Overstaying

• Up to 1 hour over: AED 100
• 1-2 hours over: AED 200
• More than 2 hours over: AED 300

Additional Penalties

• Parking in disabled spaces without a permit: AED 1,000
• Parking in no-parking zones: AED 500
• Obstructing traffic flow: AED 500

Special Event Parking

During events like Dubai Shopping Festival, rates may change:

• Extended free parking hours
• Flat rates for all-day parking (usually AED 50-100)
• Discounted valet services

Pro tip: I always check the Dubai Mall website or app before big events for any special parking promotions. Sometimes you can snag all-day parking for the price of a couple of hours!

13. Frequently Asked Questions

To wrap up this guide, let's address some common questions about parking at Dubai Mall:

Q: Is there a grace period for parking at Dubai Mall?

A: Yes, there's typically a 10-minute grace period after your paid time expires. However, it's best not to rely on this and always ensure you have enough time paid for.

Q: Can I pay for parking using international credit cards?

A: Absolutely! Dubai Mall's parking system accepts most major international credit cards, both at payment kiosks and through mobile apps.

Q: What happens if I lose my parking ticket?

A: Don't panic! Go to any parking payment machine, select 'Lost Ticket', enter your vehicle details, and you'll be charged the maximum daily rate.

Q: Are there any discounts for mall employees?

A: Yes, Dubai Mall offers special parking rates for employees. If you work at the mall, check with your employer about how to access these discounts.

Q: How do I know which parking zone I'm in?

A: Look for signs near the parking entrance or in the parking area itself. The zone code is usually prominently displayed. For Dubai Mall, it's typically 350.

Q: Can I reserve a parking spot in advance?

A: Currently, Dubai Mall doesn't offer advance parking reservations for regular parking. However, you can book valet parking in advance during peak times or special events.

Pro tip: If you're a frequent visitor, consider getting a monthly parking pass. It saves time and often works out cheaper if you visit more than 15 times a month!

FAQ section

1. Do you pay for parking at Dubai Mall?
   Yes, parking at Dubai Mall is paid after a certain period, typically after the first few hours of free parking.

2. How to pay for parking via SMS?
   To pay for parking via SMS in Dubai, send your plate number, parking zone code, and duration to the designated number for your zone.

3. How to find your car in Dubai Mall parking?
   Use the Dubai Mall app or parking assistance kiosks, which allow you to enter your license plate number to locate your vehicle.

4. What is the new parking system in Dubai Mall?
   The new system includes license plate recognition, app-based payment options, and enhanced guidance for finding parking spaces.

5. Can I park in Dubai Mall without Salik?
   Yes, Salik is a toll system for highways, and you can access Dubai Mall without going through Salik toll gates, depending on your route.

6. How do I pay parking fees in Dubai?
   Parking fees in Dubai can be paid via SMS, mobile apps, or using the parking meters at the location.

7. How do I know if parking is free in Dubai?
   Parking signs at the location will indicate whether parking is free or paid. Additionally, you can check via the RTA Dubai app or website.

8. How many cars can park at Dubai Mall?
   Dubai Mall's parking facilities can accommodate over 14,000 vehicles.

9. How to use the pay parking machine in Dubai?
   Enter your vehicle's plate number, select your parking duration, and complete the payment via card or coins at the parking machine.

10. How much Salik for Dubai Mall?
    There is no specific Salik charge for Dubai Mall itself, but if you pass through Salik toll gates on the way, you'll be charged AED 4 per gate.

11. Which day is Salik free in Dubai?
    Salik is active every day. There are no free days for Salik toll charges.

12. Can I go to Dubai Mall for free?
    Yes, entry to Dubai Mall is free. You only need to pay for parking after the initial free hours.

13. How much is Dubai Mall parking?
    Parking is free for the first few hours, and then charges are applied based on the duration of your stay.

14. Can I wear jeans in Dubai Mall?
    Yes, wearing jeans is acceptable in Dubai Mall, but it is advised to dress modestly.

15. Can we enter Burj Khalifa for free?
    No, entry to the Burj Khalifa requires a ticket, except for hotel guests or visitors to certain restaurants.

16. Who is the owner of Burj Khalifa?
    Burj Khalifa is owned by Emaar Properties, a major real estate development company in Dubai.

17. Who can go to the 163 floors of Burj Khalifa?
    Only authorized personnel and residents can access the upper floors of Burj Khalifa. Visitors can go up to the observation decks on lower floors.

18. What is Burj Khalifa's entry fee?
    Entry fees for Burj Khalifa vary depending on the time and observation deck. Prices start from around AED 149 for standard tickets.

19. Is Tesla Salik free in Dubai?
    No, Tesla and other electric vehicles are not exempt from Salik charges in Dubai.

20. How much does it cost to enter the Dubai Mall?
    Entry to Dubai Mall is free; however, you may incur costs for parking, dining, and activities.

21. How do I pay for parking in Dubai?
    You can pay for parking using the RTA app, SMS, parking meters, or online systems.

22. Where to park near Dubai Mall?
    There are several parking lots within Dubai Mall, including Fashion Parking, Cinema Parking, and Grand Parking. Nearby hotels may also offer parking options.

23. How much is 1-hour parking in Dubai?
    In Dubai, parking costs vary depending on the area, but for most locations, 1-hour parking typically starts at around AED 2 to AED 4